Digital team
Your digital sales and marketing team.
Each one has a job, works every day and asks before anything goes out. Rename them, start them or pause them whenever you like.
Working now
Asha
Lead Responder · Enquiries
Reads each enquiry from IndiaMART, TradeIndia, Alibaba and the other lead sites for your countries and drafts a reply within minutes, for your team to approve.
Lead sites, email, WhatsApp
What Asha doesArjun
SDR Outreach · New buyers
Finds importers and distributors that fit your products and runs polite follow-ups until they reply.
Email, LinkedIn, WhatsApp
What Arjun doesRavi
Customer care · Customers
Looks after your existing customers: reminds them when a reorder is due, renews rate contracts in time, greets them on festivals, asks for reviews, and keeps giving your team calls to make.
Your customers, by WhatsApp and email (a person sends)
What Ravi doesMeera
Marketing · Social media
Plans and drafts your posts, catalogues and campaigns so buyers keep seeing you.
LinkedIn, Instagram, Facebook, email
What Meera doesKabir
Community · Communities
Reads the forums and groups where your buyers talk, drafts helpful replies for you to post and spots businesses asking to buy.
Reddit, Quora, YouTube, industry forums and groups
What Kabir doesTara
Brand manager · Brand and listings
Checks your listings on the lead sites and your website against your approved knowledge, writes the fixes for your team, and keeps your brand kit filled in.
IndiaMART, TradeIndia, Alibaba and your website
What Tara does
Coming later
These employees are being built. They will join your team when they are ready.
Tender manager Coming later
Finds government and company tenders for your products, summarises each one and keeps your bids on time.
Service manager Coming later
Takes complaints and after-sales requests from your customers and keeps each one moving until it is closed.
Collections Coming later
Sends polite payment reminders and tells you which buyers are late.
Want your digital team in place before the busy season?
Tell us what you sell and where your buyers come from. We will set up your team for your industry.
